Privacy Policy for Digitize Jamaica Ltd
Effective Date: February 8, 2025
Last Updated: July 1, 2025
Digitize Jamaica Ltd (“Digitize Jamaica”, “we”, “us”, or “our”) is committed to protecting the privacy and data of our users. This Privacy Policy explains how we collect, use, share, store, and protect your personal data when you visit our website at www.islandrunja.com, use any of our affiliated apps (including Island Run and RIDE), or interact with our services across any platform we manage.
This policy is aligned with Jamaica’s Data Protection Act (2020) and includes best practices from international data privacy frameworks, including the GDPR for enhanced transparency and accountability.
1. Scope of This Policy
This Privacy Policy applies to all:
- Website visitors and users of https://www.islandrunja.com
- Users of our mobile applications and digital platforms
- Customers placing orders or booking services through Island Run or RIDE
- Merchants, drivers, freelancers, contractors, and event organizers using our services
2. Definitions
- “Personal Data” means any information relating to an identifiable individual.
- “Processing” refers to any operation performed on personal data, including collecting, using, storing, or deleting it.
- “Data Subject” is any individual whose personal information is processed by us.
3. Information We Collect
3.1 Information You Provide to Us
- Name, phone number, email address
- Delivery or billing address
- Payment details (via secure third-party processors)
- Account login credentials (securely encrypted)
- Government-issued ID or tax information (for merchant or rider verification)
- Any messages, feedback, or reviews you send us
- Preferences, favorites, and communication opt-ins
3.2 Information Collected Automatically
- IP address and geolocation (with permission)
- Device information and browser type
- Session logs and interaction history with our website or apps
- Cookies and tracking technologies
3.3 Information from Third Parties
- Delivery and payment partners
- Social media or advertising platforms (if you log in via Facebook, Google, etc.)
- Public databases or governmental authorities (for identity checks, if applicable)
4. Why We Collect Your Information
We use your personal data to:
- Register and manage user accounts
- Process orders, payments, deliveries, or service bookings
- Track and confirm transactions
- Provide customer support and respond to inquiries
- Personalize your app or web experience
- Offer promotions, referral incentives, and giveaways
- Prevent fraud, spam, and abuse
- Comply with legal, tax, and regulatory requirements
5. Legal Grounds for Processing
We process your data based on:
- Your consent (e.g. for email marketing or referral programs)
- Contractual necessity (e.g. when you place an order or register)
- Legal obligation (e.g. to retain transaction records)
- Legitimate interest (e.g. to improve our services or detect fraud)
6. How We Share Your Information
We may share your data with:
- Delivery riders and service providers to fulfill your order
- Payment processors to handle secure transactions (e.g., Stripe, PayPal)
- Customer support platforms to assist you efficiently
- Marketing platforms (only if you’ve opted in)
- Government authorities when legally required
- Corporate affiliates or successors in the event of a merger, acquisition, or restructuring
We ensure all third parties adhere to strict confidentiality and security agreements.
7. Data Security
Your data is protected through:
- Encrypted data transfer (SSL/TLS)
- Secure storage using industry standards
- Role-based access controls for our team
- Firewalls, intrusion detection, and regular vulnerability testing
- Account authentication features, including two-factor authentication for partners
8. Cookies and Tracking
We use cookies and tracking tools to:
- Maintain your session and cart
- Analyze traffic and usage trends
- Offer location-based services
- Improve app performance and functionality
You may manage or disable cookies through your browser settings.
9. Data Retention
We retain your information:
- As long as your account is active
- For as long as required to complete transactions and provide services
- In accordance with legal obligations (e.g., tax laws)
- Until you request deletion, unless restricted by law
When data is no longer required, we delete it securely or anonymize it.
10. International Transfers
If your data is processed outside of Jamaica, we ensure appropriate protections are in place, such as:
- Data encryption
- Standard contractual clauses with third-party processors
- Secure storage in compliance with international data transfer laws
11. Your Rights Under the Data Protection Act
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Delete your data (with some legal exceptions)
- Object to processing for direct marketing
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at: info@islandrunja.com
12. Children’s Privacy
Island Run and its services are intended for adults (18+). We do not knowingly collect data from minors. If you believe a minor has submitted data, please contact us immediately.
13. External Links
Our site or apps may contain links to third-party websites (e.g., event pages or merchant sites). We are not responsible for the privacy practices or content of those third parties. Always read their policies before submitting personal data.
14. Changes to This Privacy Policy
We may update this policy to reflect changes in laws, technology, or business operations. All changes will be posted at www.islandrunja.com/privacy-policy. We may notify you via email or in-app alerts for significant updates.
15. Contact Us
If you have questions, concerns, or requests related to your personal data, please contact:
Digitize Jamaica Ltd
9th Floor, PanJam Building
60 Knutsford Boulevard, Kingston, Jamaica
Email: info@islandrunja.com
Phone: 844-314-1033
Website: https://www.islandrunja.com